‪(917) 310-3950 info@virtecassistant.com

FREQUENTLY ASKED QUESTIONS

1. What services do you offer?

We offer a range of virtual assistant services including administrative support, customer support, data entry, social media management, research assistance, calendar management, and email management.

2. How much do your services cost?

Our pricing varies depending on the package and services you choose. We offer flexible pricing options tailored to your specific needs. Contact us for a free consultation to discuss pricing details.

3. Do I have to commit to a long-term contract?

No, we offer both short-term and long-term contracts based on your preferences. We understand that every business has different needs, so we provide flexible contract options to accommodate you.

4. How do you ensure the security of my information?

We take the security and confidentiality of your information very seriously. Our team follows strict protocols to ensure your data is safe and protected at all times. We are happy to sign non-disclosure agreements (NDAs) for added assurance.

5. How quickly can you start working on my tasks?

We strive to begin working on your tasks as soon as possible. Typically, we can start within 24-48 hours after discussing your requirements and agreeing on terms.

7. Can I request additional services not listed on your website?

Absolutely! We understand that every business is unique and may have specific needs. If you require additional services not listed, please let us know, and we’ll do our best to accommodate your requests.

9. Do you assist on weekends or holidays?

Yes, we understand that business needs can arise at any time. Depending on your package and arrangement, we can assist on weekends and holidays if necessary.

6. How do we communicate and collaborate?

We adapt to your preferred communication methods. Whether it’s email, phone calls, video conferencing, or project management tools, we ensure seamless communication and collaboration throughout our partnership.

8. What if I’m not satisfied with the work provided?

Your satisfaction is our priority. If you’re not satisfied with the work provided, we’ll work with you to address any concerns and make necessary adjustments until you’re happy with the results.

10. How do I get started?

Getting started is easy! Simply contact us to schedule a free consultation. During the consultation, we’ll discuss your needs, customize a plan that works for you, and get started on improving your business efficiency right away.

5. How quickly can you start working on my tasks?

We strive to begin working on your tasks as soon as possible. Typically, we can start within 24-48 hours after discussing your requirements and agreeing on terms.

6. How do we communicate and collaborate?

We adapt to your preferred communication methods. Whether it’s email, phone calls, video conferencing, or project management tools, we ensure seamless communication and collaboration throughout our partnership.

7. Can I request additional services not listed on your website?

Absolutely! We understand that every business is unique and may have specific needs. If you require additional services not listed, please let us know, and we’ll do our best to accommodate your requests.

8. What if I’m not satisfied with the work provided?

Your satisfaction is our priority. If you’re not satisfied with the work provided, we’ll work with you to address any concerns and make necessary adjustments until you’re happy with the results.

9. Do you assist on weekends or holidays?

Yes, we understand that business needs can arise at any time. Depending on your package and arrangement, we can assist on weekends and holidays if necessary.

10. How do I get started?

Getting started is easy! Simply contact us to schedule a free consultation. During the consultation, we’ll discuss your needs, customize a plan that works for you, and get started on improving your business efficiency right away.

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Get In Touch

We’re here to help you with any questions or inquiries you may have.

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OFFICE HOURS

Monday to Friday: [7:00am-7pm]
Saturday: [7:00am-7pm]
Sunday: [7:00am-7pm]